Return & Refund Policy
At NolanWellness, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 30 days of delivery for eligible items that are unused, unopened, and in their original packaging. To initiate a return, please contact our customer support team with your order number.
Non-Returnable Items
For health and safety reasons, we cannot accept returns or exchanges for:
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Opened or used products
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Perishable goods
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Gift cards
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Clearance or final sale items
Refunds
Once we receive and inspect your returned item, we'll notify you of the status of your refund. If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your financial institution.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item so we can resolve the issue promptly.
Return Shipping
Unless the return is due to our error or a defective product, customers are responsible for return shipping costs.
Contact Us
If you have any questions about returns or refunds, please contact our customer support team. We're committed to providing a smooth and hassle-free shopping experience.